LODGING POLICIES
General Reservation Policies
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Check-in Time is 3pm
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Early Check-In May Be Available with Advance Notice
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Check-out Time is 11am
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Minimum Rental Age is 21+
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Children Accepted Ages 12+
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Building is Non-Smoking
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Pets are Not Permitted
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Major Credit Cards and Cash Accepted (no checks, please)
Reservation Payment & Cancellation Policies
Standard Cancellation Policy
You may cancel your booking and obtain a full refund until one week before your scheduled date of arrival. (For example, if you are due to check in on Friday the 14th, you may cancel before midnight on Friday the 7th and obtain a full refund.)
If you cancel your booking within the week prior to arrival, we will attempt to re-rent your room and refund the deposit for any nights that we are able to rent to another guest.
If you book three or more rooms on the same date(s), you may cancel and obtain a full refund by providing at least 21 days' notice prior to your scheduled arrival date. No refunds are available with less than 21 days' notice when three or more rooms are booked for the same date(s).
COVID-19 Cancellation Policy
We no longer offer exceptions to our cancellation policy due to COVID-19.
Online Travel Agencies (OTAs)
The cancellation policy provided by your OTA (such as booking.com, expedia, airbnb, etc.) will determine when you may cancel and avoid penalties. In most cases, you may cancel and receive a full or partial refund until one week before your arrival. If you made your reservation with an online travel agency, you must cancel through the OTA, as we cannot cancel your reservation for you.
Data Privacy Policy
We collect and maintain certain personal information when you contact us or make a reservation. This information is likely to include your name, contact information, and reservation/billing details.
We do not share this information with other parties except as required to conduct business and as required by law. For example, our booking engine service (Think Reservations) and bookkeeping service may have access to your booking and payment details. Likewise, if you join our email newsletter list, our mailing list service provider (Mailchimp) will have technical access to your provided information.
Please note that this policy is subject to change from time to time at our discretion.