LODGING POLICIES

General Reservation Policies

  • Check-in Time is 3pm

  • Check-out Time is 11am

  • Minimum Rental Age is 21+

  • Children Accepted Ages 12+

  • Building is Non-Smoking

  • Pets are Not Permitted

  • Major Credit Cards and Cash Accepted (no checks, please)

Reservation Payment & Cancellation Policies

We generally require prepayment as deposit for all bookings.

 

Standard Cancellation Policy

You may cancel your booking and obtain a full refund until one week before your scheduled date of arrival. (For example, if you are due to check in on Friday the 14th, you may cancel before midnight on Friday the 7th and obtain a full refund.)

 

If you cancel your booking within the week prior to arrival, the following refund schedule applies: cancellation on the 7th day before arrival will result in a 70% refund; cancellation on the 6th day before arrival will result in a 60% refund, 50% on the 5th day, 40% on the 4th day, etc., and cancellation made on the day before arrival will result in a 10% refund. Cancellation on the day of arrival (or a "no-show") will result in forfeiture of the full deposit.  

 

If you book more than two rooms for the same date(s), a different cancelation policy may apply, and in such case, we will contact you by email well in advance of your arrival with details.

 

Last Minute Deals

You may cancel a “last minute deal” booking, but no refund will be made.

 

Online Travel Agencies (OTAs)

The cancellation policy provided by your OTA (such as booking.com, expedia, airbnb, etc.) will determine when you may cancel and avoid penalties. In most cases, you may cancel and receive a full or partial refund until one week before your arrival.  If you made your reservation with an online travel agency, you must cancel through the OTA, as we cannot cancel your reservation for you.

Data Privacy Policy

 

We collect and maintain certain personal information when you contact us or make a reservation. This information is likely to include your name, contact information, and reservation/billing details. 

We do not share this information with other parties except as required to conduct business and as required by law. For example, our booking engine service (Think Reservations) and bookkeeping service may have access to your booking and payment details. Likewise, if you join our email newsletter list, our mailing list service provider (Mailchimp) will have technical access to your provided information.

Please note that this policy is subject to change from time to time at our discretion.